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Q: Why is there no expiration date on my vitamins?
A: Vytanutra Brand Products has made the switch from printing "Best Before" dates (also referred to as expiration dates) on bottles of Vytanutra brand vitamins and supplements to printing "Manufacture" dates. The change was made in order to keep our brand in compliance with the regulations set forth in the FDA’s Good Manufacturing Practices (GMP). The Food and Drug Administration (FDA), the agency that oversees the manufacture and labeling of dietary supplements, does not require an expiration date on dietary supplements but requires that if one is used, it must be supported by stability testing data. However, as these regulations are still evolving, FDA has yet to define what they consider to be adequate data.
The GMP guidelines for dietary supplements are more in line with pharmaceutical GMPs. In order to be 100% compliant with our industry’s new GMPs, we label our Vytanutra brand products with "Manufacture" dates. However, we will continue to require that all our products and ingredients maintain their quality, purity and potency for the traditionally expected time frame of two years.
It is important to know that there has been no change in the products themselves, unless otherwise specified. The new "Manufacture Date" printed on the labels represents the date upon which the product was produced and is your assurance of quality and freshness. We will also continue to test and study our products to assure they will meet the expected shelf-life, which again is 2 years for most products.
Q: What shipping methods do you have?
A: We offer USPS Priority.
Q: Are there any discounts on shipping?
A: Yes! We offer FREE SHIPPING on orders over $49 and/or a flat rate fee of $3.50 on orders under $49.
Q: Can I return any damaged or defective products, or ones with a shipment error?
A: Yes, they may be returned for replacement or credit. Please contact our customer service team and they will be happy to assist you.
Q: Can I returned an unopened product?
A: Unopened products can be returned for credit within 60 days of purchase after you have called us for a return authorization number. Please have your invoice number ready when calling for a return. Returned products are no charge to restocking fee.
Q: Where can I review your terms and conditions?
A: You may review it here: Terms & Conditions.